Dear Fishing Community,
It is my goal to make sure everyone is happy with every purchase they make on yakfishin.com The products I sell on my site are products I use and truly believe behind all the success I have on the water. Of course, we are all different and I understand that some people may not agree with my assessment from time to time. So if you are ever unhappy with any product that is purchased from my site please contact me at paddling@yakfishin365.com and I will make it right.
Tightlines
Gordon
For everyone else here is my official policy.
Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
- Products with obvious signs of use
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to the original method of payment, within a certain amount of days.
Late or missing refunds
Just email me paddling@yakfishin365.com
Sale items
Refund will not exceed the amount of the original sale.
Returns
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at paddling@yakfishin.com for a return address.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need Help?
Contact us at paddling@yakfishin365.com for questions related to refunds and returns.